In this episode, we chat with Jeff Morgan, CEO of the Club Managers Association of America. During this discussion with Jeff, we’ll learn what it’s like to manage an association with over 6,500 members from all corners of the globe.
What challenges CMAA members are facing on a global scale including how to recruit younger hospitality industry professionals. We’ll take a deep dive into the association’s 5 year strategic plan that was just released. Jeff gives some great advice on how to deal with a quickly changing and diverse membership at your club.