We take a look back at 100 episodes. Rick Coffey hosts as the tables get turned on Gabe and he becomes the interviewee. Notable call ins from Henry Wallmeyer, Michael Crandal, Norm Spitzig and other past guests and friends.
On this week’s episode we are joined by Bill O’Brien, VP of Operations at Troon. We discuss observations on membership growth and learn why retention is as important as new sales. We’ll also get Bill’s ideas on creating a culture of sales within the organization. You’ll also learn how to avoid potential pitfalls and why leaders desperately need to get out of the office.
Norm Spitzig also joins the mix for another edition of Master Class, presented by Master Club Advisors. Norm and Gabe discuss the differences between generations and their exciting new education program, Wildly Successful Membership, for the club industry.
In addition, you’ll hear about the Club Leadership Summit’s silent auction benefiting Sport Changes Lives. Get details on some of the items up for bid and learn how you can participate.
What happens when a prestigious private club steeped in history hires a young millennial manager? Find out on this episode as we chat with Lou DiLorenzo and Joel Livingood, member of the Board of Governors and General Manager respectively, of Interlachen Country Club.
Learn why the club decided to take a chance on Joel and what has happened since he has come on to manage. Joel shares his perspective, the challenges he’s faced, and his plans for the future of the club.
This episode is brought to you by the National Club Association. Visit nationalclub.org to learn more.
You may have seen her on Instagram, but you probably don’t know her backstory. We learn all about Lisa Marie Brantly in this episode of Private Club Radio.
Find out what influencer marketing is and how your club can work with influencers to promote your property, special events and membership.
On this week’s episode, we chat with Niall Flanagan of Club Incorporated about his upcoming invite-only event, The Club Leadership Summit. The event will take place December 3rd through the 5th in Belfast, Northern Ireland and will be attended by managers of some of the most exclusive properties in the UK, Europe and North America. We chat about the education, event lineup and much more.
Niall’s club management background includes St. Andrews, the Dubai Golf & Racing Club, Loch Lomond and Celtic Manor. We discuss what those transitions were like and Niall shares a few anecdotes from his time at St. Andrews Links Trust.
About the Club Leadership Summit:
The Club Leadership Summit is an annual industry event created to provide a unique opportunity for golf club managers to network with their peers and learn from distinguished industry leaders from across the world. This prestigious 3-day conference combines first class business education with an iconic venue, providing invited delegates with an innovative and insight-driven event away from their everyday work environment.
To learn more about the Club Leadership summit visit clubleadershipsummit.com