In this episode we chat with Melissa Hansen, president of the Membership Directors Association of Southwest Florida and Director of Membership & Marketing at the Club at Olde Cypress. This interview, recorded on location in Melissa’s office touches on the state of the private club industry in Naples, the success of the recent MDASF conference and some membership tips your club can use to impress your guests.
The Club at Olde Cypress has some unique practices when it comes to the guest experience. Small touches can go a long way when it comes to impressing your guests and we dive into what the Melissa and the staff do so well. Click here to learn more about the Club at Olde Cypress – a Pete Dye masterpiece in Naples, Florida.
We also discuss the recent conference put on the by the MDASF in Naples, FL and recap the highlights. The MDASF Annual Conference attracted over 150 attendees for its first ever conference. Click here to visit the MDASF website.