Private Club Radio

Radio for the private club industry

By

Hannah Eanes, PCMA

On today’s episode we chat with Hannah Eanes of the Professional Club Marketing Association. You’ll learn why interns can be a valuable asset to your club. If you’re thinking of taking the plunge, you’ll learn three ways to get the most out of your internship program.

Learn more at http://askpcma.org

On June 3rd, our host, Gabriel Aluisy, will be participating in the FLCMAA Seminole Region marathon golf. This event will raise money for children’s charities including the Special Olympics, The Fiirst Tee, Place of Hope, SOS Children’s Village and more. We need your help to reach our goal of contributing $10,000 from Private Club Radio. Please visit privateclubradio.com/marathon to learn more and contribute.

By

Mark Bado, Myers Park CC

Mark has over 25 years of experience in the private club industry. He began his career with the accounting firm of Deloitte where he was a financial advisor to several private clubs. Oakmont Country Club then hired him to be their Controller. Mark continued his career in Club Management and became the General Manager/COO of Wildwood Golf Club. Currently, he is the General Manager of Myers Park Country Club.

Mark has held many positions within the CMAA, including president of three different chapters and chairman of the Mentoring Council. Mark was elected to the National Board in 2014 and he has Chaired the Professional Development Committee. He is currently the Vice Chairman of the National Board and Chairs the Strategic Planning and Student Development Task Force.

In 2012 he achieved the Master Club Manager (MCM) designation. His monograph topic was “Integrated Team Management”

In 2015 Mark received the “Excellence in Club Management” a national award.

Mark joins us to discuss CMAA Strategic Planning Process, the National Chapter Alignment and the CMAA National Student Development Task Force.

We also chat about Mark’s theory of hospitality as well as his thoughts on private club leadership and the challenges facing club managers today.

 

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3 Ways to Use Google Reviews for PR & Membership

Gabe discusses why Google reviews are so important to your club’s online reputation. You’ll learn why it’s so powerful and his top 3 strategies on how to use the platform.

He’ll teach you how to answer negative reviews and why it’s so important to never ignore them. You’ll also learn how you can take your competition’s negative reviews and spin them in your favor. Visit privateclubagency.com to work with Gabe and his team.

Later in the episode we chat with Henry Wallmyer, President and CEO of the National Club Association. Henry announces some new speakers that were added to the National Club Conference lineup. He also discusses some new partners and benefits that the NCA is bringing to members. Visit nationalclub.org to learn more.

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Henry Delozier on Millennials

Henry Delozier joins us to discuss Global Golf Advisors’ updated millennial research. Find out what the driving motivations are for millennials who want to join a private club and much more. Henry DeLozier is considered one of the leading authorities on golf course asset development and financing. Henry is recognized within the golf industry for his uncommon understanding of golf and residential properties. He is known as a no-nonsense profit producer, an innovative marketer and an advocate of exceptional customer service. His career history reflects new concept introductions and numerous successful business turnarounds.

Henry joined GGA in 2008 after nine years as the Vice President – Golf of Pulte Homes, the largest developer of golf course communities in the U.S. While at Pulte Homes, Henry developed 27 golf courses in 10 states. During his tenure, Pulte Homes became the largest developer of golf communities and of golf courses in the U.S. with more than $500 million in developed golf assets. In addition, he was responsible for the operation of more than 20 Pulte golf courses.

Henry has been recognized by Golf Inc. magazine as one of the “Most Influential People in Golf”. He is a Past President of the Board of Directors of the National Golf Course Owners Association and serves on the Employers Advisory Council for the PGA of America.

A “go to” resource on matters of golf-related resort and residential investment and development, Henry is often asked by U.S. and international media to comment on social and economic trends affecting the golf business.

By

Torbjorn Johansson, CMAE

Torbjorn Johansson, Director of Education for the Club Manager’s Association of Europe, joins us to talk about the state of the industry in Europe and the Middle East.

About the CMAE:

The Club Managers Association of Europe (CMAE) is a non-profit making professional association with members involved in the management of sports clubs (golf, tennis, sailing, rowing, rugby, football, cricket), health & fitness clubs, leisure, city and dining clubs located throughout Europe.

The CMAE provides our members with a structured education programme, called the Management Development Programme, which is a series of 5 educational courses all designed to help club managers excel in their jobs and help develop their career in club management.