Private Club Radio

Radio for the private club industry

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Tom Wallace, Partner at Kopplin, Kuebler & Wallace

Tom Wallace is partner at Kopplin, Kuebler and Wallace. He’s an expert in placing top executives in fine country clubs. In this episode we chat about the expectations boards have of their next GM/COO as well as what managers are looking to get out of their next job.

We discuss why cultural fits are so important to matching the right candidate with the right club. We also discuss the average tenure of general managers and why that can lead to adverse effects in a club’s long term strategic plan. You’ll hear what makes KK&W’s process effective and how you can get in touch with their team.

About Tom

In 2014 Tom Wallace joined KOPPLIN & KUEBLER as their newest Executive. Tom is primarily focused on GM/COO, Director of Golf, and Golf Course Superintendent Searches, as well as, Operation Assessments, Team Building, Leadership Development and General Consulting.

In 2016 Tom was named partner at the firm that know goes by KOPPLIN KUEBLER AND WALLACE. Tom’s club management career spans over twenty-five years in the private golf, country, and community club segments.

Tom’s active involvement in the Club Managers Association of America (CMAA) includes numerous committee roles both locally and nationally as well as serving as Pittsburgh Chapter President in 2010. Tom regularly speaks at local and national CMAA educational events and has presented internationally at the European Club Leadership Summit and the Club Manager Association of Europe (CMAE) National Conference.

Visit kkandw.com to learn more.

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Mike Morin, Club Benchmarking

Mike Morrin of Club Benchmarking joins us to discuss a new survey on employee engagement. You might be shocked to find out some of the early insights that have come back from the survey. What benefits are employees looking to receive? What gets them motivated? We’ll discuss this and more during Mike’s interview. Visit clubbenchmarking.com to learn more.

We also chat with Norm Spitzig on this month’s edition of Master Class, presented by Master Club Advisors. Norm shares his thoughts on management and the capital improvement process many club managers will undertake during their tenure. Learn what pitfalls to avoid as well as Norm’s best practices on this episode. Visit masterclubadvisors.com to learn more.

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Ani Mehta, Vice President Topgolf

Ani Mehta, Vice President of Corporate Development for Topgolf joins us to discuss Toptracer technology and why it could be game changer for your club’s range. You’ll learn what TopTracer is and how the technology turns a boring day of banging balls into a social and family-friendly affair.

Topgolf is taking its technology to facility operators worldwide through its Toptracer Range program, as a way to turn traditional driving ranges into practice destinations and entertainment hubs. It has the potential to create new revenue streams for owners, while giving golfers a better practice experience. There is no large upfront capital required and there is minimal disruption to the club while the system is installed.

Click here to learn more about TopTracer and schedule a demo for your club.

We also chat with Hannah Eanes of the PCMA to discuss her recent article on membership referrals. You’ll learn her top tips on how to engage your members to start referring and referring often. We’ll also reveal some details of the upcoming Florida Symposium.

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David Cavossa, CEO of CaddieNow

CaddieNow has been described as the “Uber for Caddies”. In this episode we’ll chat with David Cavossa, Founder and CEO of CaddieNow, to find out more about his technology that assists clubs in pairing up caddies with golfers.

You’ll learn why CaddieNow may be able to save your club from a sticky legal situation when it comes to caddies and their employment classification. You’ll also find out why it can be a huge time and money saver for the club. Learn more on their website.

We also chat with Norm Spitzig, Principal and Senior Partner of Master Club Advisors. Norm is fresh back from Ecuador, and shares what is happening with clubs in that country. You’ll get a little flavor of the culture and there’s a great lesson about community that you won’t want to miss.

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Terry Clark, Partner at Club Advisors

Terry Clark of Club Advisors joins us to discuss the role his company plays as interim management at Private Clubs around the country. Terry also shares his advice for managers who are stepping into a new role.

Club Advisors provides a toolkit of best practices and processes that will stimulate your managers to achieve outstanding results. These tools are yours and will provide continuous value.

Visit Club Advisors website.