Our guest, Elliot Freedman, the Youth Program and Aquatics Director at Northridge Country Club, not only answers that question but also reveals how he turned Northridge into a family-friendly hub of activity. He shares details of his innovative practices, rooted in his experiences with the Disney Cruise Line and Norwegian Cruise Line. Through his engaging approach, he enriched the club atmosphere, added value to memberships, and even boosted food and beverage sales.
This episode is a journey into the fascinating mind of Elliot, a visionary who successfully grew camp attendance by 200 percent. He talks about his unique strategies, like devising engaging programs for children of working parents and orchestrating family events that enhance the club's appeal. He also discusses the importance of having a diverse staff in childcare and maintaining a safe and trust-filled environment, contributing to a more satisfying member experience.
Lastly, Elliot opens up about managing the expectations of club members, parents, and kids while designing these programs. He emphasizes the significance of learning from failure and underlines the need for creativity and consistency. This episode is a must-listen for anyone interested in maximizing club membership through youth involvement. Tune in to explore Elliot's successful approach to creating engaging and enjoyable youth programs at the Northridge Country Club.
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