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Episodes

Aug. 23, 2024

379: What The 80s Can Teach Us About Club Management w/ Chris Clews

Ever wondered how the vibrant and quirky world of 80s pop culture can revolutionize private golf and country clubs? Join us as we chat with Chris Clues, an expert in the club industry and a captivating speaker, to explore thi...

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Aug. 19, 2024

378: Former Club Manager to Vineyard Innovator w/ Anthony Bilwin - vo…

Join us as Anthony Billwin, a seasoned hospitality professional, shares his compelling journey from managing prestigious hotels and country clubs, to becoming an innovator at von Stiehl Winery in Wisconsin. Anthony navigates ...

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Aug. 16, 2024

377: Culture Creation & Cultivation w/ Jim Miller, PGA, CCM

In this episode, we’re joined by Jim Miller, PGA, CCM, General Manager at Sonnenalp Club, who takes us on a journey through his remarkable career in the private golf and country club industry. From his early days as a back …

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Aug. 12, 2024

376: Creating Positive Work Environments and Mentorship Strategies w/…

Discover how to transform your leadership approach and create a positive work culture with insights from Maggie Berrigan, the dynamic Beach Club Manager at Westchester Country Club. Maggie dives into her fascinating career jo...

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Aug. 9, 2024

Guardians of Club Safety w/ Dan Klimek MemberVetting

Gain exclusive insight into how thorough background checks prevent problematic individuals from infiltrating elite circles with Dan Klemek, Director of Operations at Kennis / Membervetting Dan shares his journey from aspiring...

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Aug. 5, 2024

374: The Journey to CCM: Stories of Dedication and Success w/ Stephan…

A behind the sceens look at achieving the prestigious Certified Club Manager (CCM) designation with insights from industry leaders Stephanie Peters, James Creamer, and Corey Melroy. Their stories of dedication, perseverance, ...

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Aug. 2, 2024

373: Emotional Intelligence and Burnout in Private Clubs w/ Sarah Mue…

In our latest episode with Sarah Mueller, an emotional intelligence expert, trainer, and coach, reveals her own transformative journey from burnout to balance. Learn how emotional intelligence can be a game-changer, helping y...

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July 31, 2024

372: From Valet to GM: A Journey of Perseverance and Innovation w/ Jo…

What if starting as a 15-year-old valet without a driver’s license could lead to becoming the General Manager of a prestigious golf and country club? Join us as we unravel the incredible journey of Joe Smith on the Private Cl...

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July 29, 2024

371: Mental Health, Sobriety, & Addiction Awareness w/ Joe Mendez CMA…

Ever wondered what it's like to navigate the high-octane world of hospitality while battling personal demons? Joe Mendez, CMAA chair, joins us to share his raw, unfiltered journey through addiction and sobriety within the hos...

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July 26, 2024

370: Navigating Global MemberVetting w/ Seth Thevoz & Paul Dank

Ever wondered how private clubs maintain their exclusivity and reputation? This episode promises to uncover the secrets behind effective member vetting practices with UK investigative journalist Seth Thevoz and member vetting...

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July 24, 2024

369: Getting RACI for Club Governance Success w/ Ryan Doerr, Strategi…

Ever wondered how to effectively manage a board that frequently changes members? This episode takes you through tried-and-true methods for building robust relationships with board members, featuringRyan Doerr, President of St...

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July 22, 2024

368: Innovative Strategies for Revitalizing A Historic City Club w/ J…

Starting his career as a busboy and climbing to become a key leader in the private club industry, Jay Hingsbergen, the General Manager of the University Club of Cincinnati, shares his incredible journey and the invaluable les...

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July 19, 2024

367: Role of AI in Club Membership Marketing w/ Golf Life Navigators

Discover how a groundbreaking algorithm is transforming the world of private golf clubs! Jason Becker joins us to reveal how Golf Life Navigators is revolutionizing membership matchmaking by aligning clubs with members who sh...

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July 15, 2024

366: Creating a Standout Personal Brand w/ Tom Wallace

Send us a Text Message. Crafting a leadership brand is more than just a buzzword—it's about executive presence, storytelling, and ethical clarity. Ever wondered how to stand out in the competitive world of hospitality, partic...

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July 12, 2024

365: MemberVetting, Inclusivity, & Non-Discrimination in Private Club…

Send us a Text Message. Join us as we sit down with Paul Dank from MemberVetting.com to uncover the crucial balance between maintaining high standards and ensuring a welcoming, inclusive environment for all members. We'll dem...

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July 8, 2024

364: Pick Your Boss, NOT Your Club w/ Alfredo Hildebrandt, Lakewood C…

Send us a Text Message. This episode is a doosey and we have the wonderful Alfredo Hildebrandt, General Manager and COO of Lakewood Country Club. Discover how honesty, a fun yet productive work atmosphere, and choosing the ri...

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July 5, 2024

363: Digital Design Trends w/ Danielle Chavez, Club Design Studio

Send us a Text Message. Ever wondered how to transform your golf or country club's online presence from dated and drab to sleek and sophisticated? Join us as we sit down with Danielle Chavez, founder of Club Design Studio, to...

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July 1, 2024

362: The Secrets Behind The Magic Castle w/ Hervé Lévy, CCM, CCE

Send us a Text Message. Ever wondered what it takes to orchestrate a seamless experience at one of the most iconic magic clubs in the world? Join us as we uncover the fascinating journey of Irv Levy, the mastermind behind …

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June 28, 2024

361: Legislative Insights & Punk Rock Music-NCA Update w/ Joe Trauger

Send us a Text Message. We then dive into an engaging conversation with Joe Trauger from the National Club Association (NCA) to explore the invaluable role the NCA plays in advocating for private clubs through top-notch educa...

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June 24, 2024

360: Hands On Learning in Club Management w/ Kane Pappas FDU

Send us a Text Message. Ever wondered what it takes to manage a prestigious private club? Join us as we spotlight Kane Pappas from Fairleigh Dickinson University, who opens up about the unique educational journeys available i...

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June 21, 2024

359: UK & US Golf Club Experiences w/ Leighton Walker

Send us a Text Message. How do golf clubs in the UK and the US stack up against each other? Join us for an enlightening conversation with Leighton Walker, General Manager of Cirencester Golf Club in England and co-host of …

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June 17, 2024

358: Empowering Teams for Exceptional Club Dining w/ Steve Salzman, C…

Send us a Text Message. Join us for an insightful conversation with Steve Salzman, GM and COO of the Club of Carlton Woods, as we uncover his methodologies for transforming the club’s food and beverage offerings. By hiring a ...

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June 13, 2024

357: Flexibility and Adaptability in Leadership w/ Ralph Edmunds

Send us a Text Message. We sit down with Ralph Edmonds from Evansville Country Club. Ralph’s journey from sous chef to general manager is a masterclass in flexibility and adaptability. Discover how he’s handled unexpected cha...

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June 10, 2024

356: What's a Ghost Account & What Clubs Need to Know? w/ Paul Dank

Send us a Text Message. In this episode, we delve into the hidden world of ghost accounts with Paul Dank from Kennis / MemberVetting . Ghost accounts are anonymous social media profiles that allow individuals to engage in beh...

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