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Videos

Jan. 14, 2019

158: 12 Golden Keys to Hospitality Excellence

Frank Benzakour joins us to share his insights and expertise on superior management which he’s complied in his new book, 12 Golden Keys to Hospitality Excellence. We discuss three principles from the book and much more. Frank is a Cornell MBA graduate and has 25 years of Hospitality experience serving…

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Jan. 7, 2019

157: Matt Hagnauer, Crestview CC

In this episode, we take a deep dive into food & beverage hospitality with Matt Hagnauer, Food and Beverage Manager at Crestview CC in Wichita, Kansas. We discuss the importance of hospitality and customer service and knowing the difference between the two. We also chat about importance of never becoming…

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Dec. 31, 2018

156: Best of 2018

On this episode we recap conversations from our Top 5 Interviews of 2018! You'll hear the best nuggets from each of our most downloaded episodes. You'll also find out which countries our listeners came from as we announce the Top 10. Follow us on the socials (https://www.facebook.com/groups/privateclubradio) Private Club Radio…

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Dec. 24, 2018

155: Terry Clark & Henry Wallmeyer

On this episode we chat with Terry Clark of Club Advisors. Terry shares what every club is looking for in their next chef. You’ll learn what skills to work on and how to showcase your talent to the board or GM. You’ll also find out what Terry and his team…

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Dec. 17, 2018

154: Hook Security

Cyber attacks are a huge threat. What is your club doing to prevent them? If the answer is, "not much" or "it's not really on our radar", than this is an episode you'll need to hear and share with your team and board. Adam and Brad share the top 7…

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Dec. 10, 2018

153: Richard & Sally Haygarth, Maple Leaf Golf

Does mini golf, an escape room or a pink waterfall have any place on at a private golf club? Richard & Sally Haygarth of Maple Leaf Golf think so, and they let us in on their outside the box thinking on this week's episode. You can learn more about Maple…

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Dec. 3, 2018

152: Stuart Gillett, Golf at Goodwood

On this episode we highlight a fascinating property in the English Countryside - Golf at Goodwood. You'll learn all about the history and tradition of the property from their general manager, Stuart Gillett. You'll also learn how Goodwood does things different from any golf club you've ever heard of. From…

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Nov. 26, 2018

151: Henry Wallmeyer & Brad Steele

Henry Wallmeyer, President of the National Club Association, joins us to discuss their newest partnership with Eloquence Magazine. We also talk about their partnership with the McMahon Group for a new private club industry award. Brad Steele, VP of Government Relations, also joins us to recap the most recent election…

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Nov. 19, 2018

150: Golf Life Navigators

Jason Becker of Golf Life Navigators joins us to discuss the results of their 3rd quarter home buyers report. He shares some interesting and unexpected survey results. Hannah Eanes also join us to recap some lessons gleaned from the social media panel at the Professional Club Marketing Association's National Conference.…

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Nov. 11, 2018

149: Board Chats - Real Estate Development Issues with Ridgewood Estates, Board Chats

On this episode we'll discuss real estate and land development issues with Jonathan Grebow and Michael Plotnick of Ridgewood Estates. Their fascinating insights into private club real estate developments is entertaining and enlightening. Follow us on the socials (https://www.facebook.com/groups/privateclubradio) Private Club Radio Instagram (https://www.instagram.com/privateclubradio/) Private Club Radio Linkedin (https://www.linkedin.com/company/private-club-radio/?viewAsMember=true) Denny…

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Nov. 5, 2018

148: Productivity Hacks with Sean Bleyl - MembersFirst

Sean Bleyl of MembersFirst joins us to discuss a number of productivity tips to help free up you and your staff. He'll break down some of his best advice on how to harness the wonderful technology that's now available including Google's suite of products, Hubspot, and more. During this episode…

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Oct. 29, 2018

147: Golf Club Talk UK Launch

Golf Club Talk UK is the Golf Radio Network's newest show hosted by Leighton Walker and Eddie Bullock. This show provides an entertaining and informative look at Golf Club life in the UK featuring the latest news and information. The show features interviews with the people that make things happen…

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Oct. 22, 2018

146: Sand Creek Country Club Profile

On this episode we profile Sand Creek County Club. You'll learn what it was like for the club's staff to go through an ownership transition. You'll also learn what changes the club has gone through since the transition. Also on this episode Gabe gives his advice on why your club's…

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Oct. 15, 2018

145: Andy Brown Toro

Many clubs are trying to do more with less. Andy Brown comes on to tell us how Toro is allowing clubs to do this. He shares some of the sustainability efforts the Toro Company is rolling out to help clubs save both natural resources and club resources. Follow us on…

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Oct. 8, 2018

144: Ryan Doerr, Strategic Club Solutions

On this episode we chat with Ryan Doerr of Strategic Club Solutions. You'll learn about Strategic Planning 2.0 and why clubs need to have a strategic plan for the long term sustainability of the club. You'll learn what makes the methodology different and You'll hear some success stories Ryan's clients…

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Oct. 1, 2018

143: Andy Brown, Toro

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Sept. 24, 2018

142: Mike Morin, Club Benchmarking

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Sept. 17, 2018

141: Torbjorn Johansson, CMAE

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Sept. 10, 2018

140: Stephen Jubb & Brad Steele

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Sept. 3, 2018

139: Rick Coffey, OneClubNet

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Aug. 27, 2018

138: Fountains Country Club Success Story

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Aug. 20, 2018

137: Jan Beljan Incoming ASGCA President

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Aug. 13, 2018

136: Dr Matthew Samel and Donna Coyne

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Aug. 6, 2018

135: LinkedIn Video Power

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