What can the Country Club of Detroit's historical journey teach us about blending tradition with modernity? Join us as we sit down with Craig Cutler, the club's General Manager, to uncover the club's fascinating transformation from its 1897 inception to its recent renovations. Craig offers a captivating look at how…
Clubs evolve, and so do their members. Audra Lucas, CCM shared how the members joining 20 years ago are vastly different from those being attracted today. This shift presents both challenges and opportunities, especially in their first General Manager role. For them, leading a young, growing club was the perfect…
The rise of culture in the golf and country club industry—how leaders can transform their organizations into the destination of choice. In today's competitive and rapidly evolving landscape, especially post-pandemic, it's more crucial than ever for clubs to stand out. With golf club camaraderie at an all-time high, this episode…
Food and beverage success insights from Nicholas Gora, General Manager of Indian Hills Country Club in Tuscaloosa, Alabama. Join us as we dive into Nicholas's journey of overcoming the challenge of finding the right chef, a quest that saw him navigating through four chefs in six years. Discover how the…
Meet Audra Lucas, the general manager of Shelter Harbor Golf Club, whose unique career was inspired by her grandfather, a long-standing PGA member. Audra shares her compelling journey, from her initial passion for baking to becoming a key leader in the private club industry. She delves into her leadership style,…
Ever wondered how the vibrant and quirky world of 80s pop culture can revolutionize private golf and country clubs? Join us as we chat with Chris Clues, an expert in the club industry and a captivating speaker, to explore this fascinating intersection. Chris shares his insights on how iconic elements…
Join us as Anthony Billwin, a seasoned hospitality professional, shares his compelling journey from managing prestigious hotels and country clubs, to becoming an innovator at von Stiehl Winery in Wisconsin. Anthony navigates us through his career shift just before the COVID-19 pandemic and the transformative developments at the winery, including…
n episode #376 Maggie Barragan, Beach Club Manager talks about the impact of mentorship within her team. Some of her staff have been with the club since high school and are now in college, stepping up as shift leaders. She's dedicated to mentoring them so they can guide and inspire…
On episode #376 Maggie Barragan dives into how her team stays engaged and recognized. They roll out a bi-monthly newsletter that’s all about celebrating wins and showcasing the Employee of the Quarter. Plus, every few months, the whole company gathers for an all-hands meeting, where Mark, executive director, delivers a…
In this episode, we’re joined by Jim Miller, PGA, CCM, General Manager at Sonnenalp Club, who takes us on a journey through his remarkable career in the private golf and country club industry. From his early days as a back waiter to his current role as a leading club manager,…
On episode #376 Maggie talks about how she and her team show their appreciation for their staff in a big way. Last year, they closed the beach club just for the employees—complete with swimming, beach time, and Maggie and Peter, our Director of Operations, grilling burgers for 400 people! 🍔…
Discover how to transform your leadership approach and create a positive work culture with insights from Maggie Berrigan, the dynamic Beach Club Manager at Westchester Country Club. Maggie dives into her fascinating career journey, sharing stories from her early days in restaurants and private clubs to her time at Augusta…
Explaining what is emotional intelligence #privateclub #countryclub #Golfclub #CityClub #PrivateClubProfessionals #management #leadership #emotionalintelligence
A behind the sceens look at achieving the prestigious Certified Club Manager (CCM) designation with insights from industry professionals Stephanie Peters, James Creamer, and Corey Melroy. Their stories of dedication, perseverance, and collaboration offer valuable lessons for anyone aiming to advance their career in the private golf and country club…
Comparing ourselves to others on social media 😣 #privateclub #countryclub #Golfclub #CityClub #PrivateClubProfessionals #management #leadership
The club management community is about support and knowing you're not in it alone. #privateclub #countryclub #Golfclub #CityClub #PrivateClubProfessionals #management #leadership
Putting just as much work into the employee experience as you do the members! What a mindset and culture shift! We love this! Tune into the entire episode 272 on PCR #privateclub #countryclub #Golfclub #CityClub #PrivateClubProfessionals #management #leadership
In our latest episode with Sarah Mueller, an emotional intelligence expert, trainer, and coach, reveals her own transformative journey from burnout to balance. Learn how emotional intelligence can be a game-changer, helping you address emotional baggage, live authentically, and challenge those deep-seated beliefs that lead to overworking and neglecting self-care.…
What if starting as a 15-year-old valet without a driver’s license could lead to becoming the General Manager of a prestigious golf and country club? Join us as we unravel the incredible journey of Joe Smith on the Private Club Radio Show. From his humble beginnings to his role as…
Hospitality has the highest rate of addiction. We are individuals who burn hot on a regular basis we run and run and run and run and stress and stress #hospitality #hospitalitylife #mentalhealth #sobriety #addiction
Teaser for another Membervetting episode dropping soon. Did you know most applicants who apply to a private club have something for the club to review? \#CountryClub #PrivateClub #golfclub #members #Clubs #ClubManager #Membervetting #vetting #investigations #kennis
When we asked this question, didn't think that was going to be Joe's answer. Sometimes getting to know the real person is difficult #privateclub #countryclub #PrivateClubProfessionals #management #leadership
Dealing with sobriety, depression, and anxiety, in hospitality! Listen to the entire episode #371 on Private Club Radio, available now #privateclub #countryclub #management #leadership #sobriety #mentalhealth #anxiety
Ever wondered what it's like to navigate the high-octane world of hospitality while battling personal demons? Joe Mendez, CMAA chair, joins us to share his raw, unfiltered journey through addiction and sobriety within the hospitality industry. Joe gives a candid account of his experiences and the urgent need for open…